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Reporting Security Vulnerabilities

At Paynetworx, we take the security of our products and services very seriously. If you have discovered a potential security vulnerability in our website or applications, we appreciate your help in disclosing it to us in a responsible manner.

To report a security issue, please follow these steps:

To report a security issue, please follow these steps:


Do not publicly disclose the vulnerability. Publicly disclosing vulnerabilities before they can be resolved may put our users at risk.


Email details to security@paynetworxllc.atlassian.net. Provide a clear description of the vulnerability, including steps to reproduce it, potential impact, and any other relevant information.


Do not exploit the vulnerability. Attempting to exploit the vulnerability beyond the minimum required to confirm its existence is strictly prohibited.


Provide a way for us to contact you. Include your name, email address, and any other preferred contact information so we can follow up with you.


Be patient. We will make every effort to triage your report as quickly as possible, but please allow reasonable time for a response, especially for low-risk issues.

We appreciate your cooperation in following this process to allow us to resolve reported vulnerabilities promptly and protect the security of our users.

Our security team will investigate all legitimate reports and do our best to promptly correct any verified vulnerabilities.